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faq

  • What ingredients do you use?
    All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, phthalate-free, and never tested on animals. All of our candles are made with 100% domestically-grown soy wax and cotton core wicks.
  • What's the best way to care for your products?
    Products need love too! To care for our candles, trim the candle’s wick to 1/4” before or after every burn session and allow the candle to burn for 3-4 hour intervals, or until a full melt pool has formed.
  • How fragrant are your candles?
    Candl Couture. candles use the maximum fragrance allowed in soy wax. We find that the 8oz candle can fill a room up to 400-500 square feet, but is best used in a room such as a kitchen, bedroom, or dining room (somewhere not as open).
  • Do you offer free shipping?
    Sure do! All orders over $149 ship for free!
  • How long will it take to get my order?
    Please allow 3-5 business days for your order to be processed and shipped. Once picked up and scanned in by our carrier, domestic orders shipped within Canada, may take 5-7 business days to arrive, depending on location.
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